PTXMANB CA/XMANAGER 19.0 PXMQMGCC FAILURE

Document ID : KB000113541
Last Modified Date : 14/09/2018
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Issue:
We received a dump from the CA XMANAGER task on one of our systems and collection was terminated.
I will send in the dump for your analysis.
The dump title is CA/XMANAGER 19.0 PXMQMGCC FAILURE DIAG/DUMP*CONTACT COMPUTER ASSOCIATES TECHNICAL SUPPORT* Thanks, Ken
Environment:
z/os DB2
Cause:
Problem: 
PXM3205 DETECTOR COLLECTION TASK STALLED TSKNBR=07 REASON=01 DB2=DB5T 
IEA794I SVC DUMP HAS CAPTURED: 292 
DUMPID=074 REQUESTED BY JOB (PTXMANB ) 
DUMP TITLE=CA/XMANAGER 19.0 PXMQMGCC FAILURE DIAG/DUMP*CONTACT 
COMPUTER ASSOCIATES TECHNICAL SUPPORT* 

Checked Dump 
Dump Title:CA/XMANAGER 19.0 PXMQMGCC FAILURE DIAG/DUMP*CONTACT COMPUTER 
Reviewed 

PXMQCMGCC (rmid SO01875) 
SO01876 and SO01875 both applied 
Resolution:
setting existing parameters (Priority, COLLTASKCNT and MAXQ) was able to solve this issue.