Provisioning Manager Upgrade loses configuration information

Document ID : KB000110953
Last Modified Date : 21/08/2018
Show Technical Document Details
Issue:
We have several workstations that are having their Provisioning Manager binaries upgraded, but it always seems to cause the configuration to be lost....is there any way to preserve the PM configuration on an upgrade?
Resolution:
  The information about which Provisioning Server the Provisioning Manager is connecting to is stored in the registry under HKLM\SOFTWARE\Wow6432Node\ComputerAssociates\Identity Manager\Provisioning Manager. You can backup and restore the associated registry entries as needed.