Provisioning fails with two policies with same a/c name

Document ID : KB000026596
Last Modified Date : 14/02/2018
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Symptom:

When granting overlapping Provisioning roles from Identity Manager, Provisioning Server etatrans.log shows the following error:

"Account for Global User 'XXXXX' on Active Directory 'endpoint_AD' update failed: Existing account 'Employee XXXXX' has not previously been correlated to this global user (by etaadmin) "

Resolution:

In Provisioning Manager, in the Domain Settings section under Synchronization, check the Automatic Correlation so it is activated.
Restart the Provisioning Server and try again.