Process monitoring list doesn't show active tasks when "Include deactivated tasks" checkbox is set

Document ID : KB000087998
Last Modified Date : 14/04/2018
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Issue:
Error Message :
N/A

Process monitoring list doesn't show active tasks when "Include deactivated tasks" checkbox is set.

The issue occurs when the "Include deactivated tasks" checkbox and the status filter are set.
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: Active tasks were not shown in the process monitoring list. The issue showed up when the "Include deactivated tasks" checkbox and the status filter are set.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Automic Web Interface (AWI)

Automation Engine 12.0.2 – Available
Additional Information:
Workaround :
After deactivating the status filter via "Clear selection", the active and deactivated tasks are shown together.

Another workaround we can offer, is to use the depricated JAVA client.