Process Failing in Prod Environmnet

Document ID : KB000097775
Last Modified Date : 23/05/2018
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Issue:
We see number of processes failing with error 'An attempt is made to create or change an object in a way which is incorrect with regard to namespaces'   
Below are the error details:
OUTPUT: <?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <soapenv:Header/>
  <soapenv:Body>
    <XOGOutput xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../xsd/status.xsd">
      <Object type="project"/>
      <Status elapsedTime="0.036 seconds" state="FAILURE"/>
      <Statistics failureRecords="0" insertedRecords="0" totalNumberOfRecords="0" updatedRecords="0"/>
      <ErrorInformation>
        <Severity>FATAL</Severity>
        <Description>Unhandled exception</Description>
        <Exception type="org.w3c.dom.DOMException">NAMESPACE_ERR: An attempt is made to create or change an object in a way which is incorrect with regard to namespaces.</Exception>
      </ErrorInformation>
    </XOGOutput>
  </soapenv:Body>
</soapenv:Envelope>
Cause:
CLRT-14821 LOG[bg-niku]: Error: NAMESPACE_ERR: An attempt is made to create or change an object in a way which is incorrect with regard to namespaces.
Resolution:
restart BG service.