Process Automation service stops immediately after start.

Document ID : KB000046308
Last Modified Date : 14/02/2018
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Issue:

After installing Process Automation we see service stops automatically after start and c2o.log shows following errors.

 

2016-07-29 13:46:33,719 ERROR [com.optinuity.c2o.transport.TransportServer] [ Initialization] Exception starting server 

java.net.BindException: Address already in use: bind 

at sun.nio.ch.Net.bind0(Native Method) 

at com.optinuity.c2o.c2oserver.ServerManager.initializeFullServer(ServerManager.java:547) 

at com.ca.pam.frontcontroller.ConfiguratorServlet$1.run(ConfiguratorServlet.java:41) 

2016-07-29 13:46:33,721 ERROR [com.optinuity.c2o.c2oserver.ServerManager] [ Initialization] Exception occurred while booting up the Server 

 

Cause:

This error is seen when web server port specified during installation is used by another application.

The default port used by web server is 80 which is also the default port used by IIS.

 

 Resolution:

1. Stop the other application that is using the port then start Process Automation service

Or

2. Reconfigure Process Automation to use another port for web server