Process Analytics Studio JDBC error

Document ID : KB000104904
Last Modified Date : 04/07/2018
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Issue:
Unable to launch the Process Analytics Studio due to a JDBC error:

Couldn't find JDBC drivers for Microsoft SQL Server in ./lib directory.

Process Analytics Studio error
 
Cause:
The Process Analytics is using JDBC drivers for Microsoft SQL Server version 4.
Resolution:
Please rename the sqljdbc42.jar to sqljdbc4.jar located in the C:\Automic\processanalytics\Studio\lib directory.