Procedure to change the BOXI R3 Tomcat Port.

Document ID : KB000049206
Last Modified Date : 14/02/2018
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Description:

It may be necessary after the initial installation of CA Business Intelligence to change the Tomcat port that gets assigned during the installation.

Solution:

To change the Tomcat port for the BOXI, perform the below steps:

  1. On the CA Business Intelligence server, navigate to the Business Intelligence installation folder:  Defaults are C:\Program Files\CA\SC\CommonReporting3 on 32-bit OS and C:\Program Files (x86)\CA\SC\CommonReporting3 on 64-bit OS.

  2. Navigate to the to Tomcat55/conf folder.

  3. Take a backup of the SERVER.XML file.

  4. Open the SERVER.XML file in a text editor.

  5. Locate the following line:

    <!-- Define a non-SSL Coyote HTTP/1.1 Connector on port 8080 -->"

    In the Connector section, change the Tomcat port to the desired value:

    Example: <Connector URIEncoding="UTF-8" acceptCount="100" ConnectionTimeout="20000" debug="0" disableUploadTimeout="true" enableLookups="false" maxSpareThreads="75" maxThreads="150" minSpareThreads="25" port="PORT #" redirectPort="8443"/>

  6. Save the SERVER.XML file.

  7. Change the shortcuts to the InfoView and Central Management Console programs to reflect the new Tomcat port:

    - Navigate to the Infoview URL - CommonReporting3\Tomcat55\bobjsetup\infoview.url. Go to properties of this file to make the changes to the port in the web document tab.

    - Navigate to the Central Management Console URL - CommonReporting3\BusinessObjects Enterprise 12.0\win32_x86\cmc.url. Go to properties of this file to make the changes to the port in the web document tab.

  8. Launch the Central Configuration Manager from Start ->All Programs->Business Objects XI 3.1 ->BusinessObjects Enterprise ->Central Configuration Manager.

  9. Restart the Apache Tomcat service:

    Figure 1

  10. Login to the ServiceDesk web interface with a user that has administrator access.

  11. Navigate to Administration tab->Option Manager->web report and update the BO_SERVER_LOCATION value to reflect the new Business Intelligence Tomcat port:

    Figure 2

  12. Restart the Service Desk service on the Service Desk server for the change to take effect.