Problems with installing Service Level Governor

Document ID : KB000089472
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Problems with installing Service Level Governor
Resolution:
Detailed Description and Symptoms

Problems with installing Service Level Governor

Investigation

ServiceLevelGovenor brings the following Error:
com.automic.wcc.framework.server.login.decision.database.mssql.MsSqlDecisionUserManagementDatabaseAccessServiceImpl.getConnection(null:-1) ?

Customer is using a Automic Version older than:

  • 8.00A SP1
  • 9.00A SP1 

?


Solution

The Service Level Governor is not compatible with Automic Versions older than

  • 8.00A SP1
  • 9.00A SP1
 
Please update your system to these Versions or Higher