Problem when Virtual Service recording by Proxy passthru style with https transport protocol

Document ID : KB000110899
Last Modified Date : 14/08/2018
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Issue:
When trying to use VSE recorder for the public website https://www.google.com by Proxy passthru style with HTTPS transport protocol, the VSE recorder fails in these conditions:
*The screenshot of the VSE recorder like below:
User-added image
*The points which VSE recorder failed were always changed
*The error messages in workstation.log like below:
2018-07-05 01:42:37,273Z (10:42) [Filter thread for www.google.com:443->127.0.0.1:58604] WARN  com.ca.devtest.util.compression.CompressionUtils - Unable to decompress data
java.io.EOFException: Unexpected end of ZLIB input stream
    at java.util.zip.InflaterInputStream.fill(InflaterInputStream.java:240)
     ...
2018-07-05 01:53:42,402Z (10:53) [AWT-EventQueue-0] ERROR com.itko.util.swing.UserMessage - An error occurred processing a response block.
java.util.zip.ZipException: Not in GZIP format
    at java.util.zip.GZIPInputStream.readHeader(GZIPInputStream.java:165)

     ...
2018-07-05 02:09:20,825Z (11:09) [AWT-EventQueue-0] ERROR com.itko.util.swing.UserMessage - Connection refused: connect
java.net.ConnectException: Connection refused: connect

And cannot continue the recording and cannot save the transactions before encountering the exception.
Cause:
This is a buffer over flow problem when processing consecutive data like compressed data.
Resolution:
Please open a support case to get the solution of this problem. CA support will deliver the patch for this problem.