Problem to fail for Windows version uninstallation

Document ID : KB000011725
Last Modified Date : 14/02/2018
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Introduction:

If we try to uninstall CA PIM Windows Endpoint, we may see the following error.

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 error 1314. specified path 1041.MST cannot be used.

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Question:

When we tried to uninstall CA PIM Windows Endpoint, we saw the following error.

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 error 1314. specified path 1041.MST cannot be used.

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What is the root cause and workaround?

Environment:
WindowsCA PIM all versions
Answer:

HKEY_CLASSES_ROOT¥Installer¥Products¥CDAFB228040EC5F40AA08B5E852A6D61 has a wrong value.

So please modify the value in the above regkey according to the steps.

1. Please login to the Windows Endpoint with "administrator" user.

2. Please stop CA PIM service with "secons -s" command.

3. Please move into HKEY_CLASSES_ROOT¥Installer¥Products¥CDAFB228040EC5F40AA08B5E852A6D61 with "regedit" command.

4. Please check "Transforms" parameter in the HKEY_CLASSES_ROOT¥Installer¥Products¥CDAFB228040EC5F40AA08B5E852A6D61.

    You will see "1041.MST" in the "Transforms" parameter.

5. Please modify the "Transforms" parameter into "@1041.MST".