Problem setting tim.urlPathGetPrefix in tess-default/tess-customer.properties.

Document ID : KB000008530
Last Modified Date : 14/02/2018
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Issue:

 Problems setting tim.urlPathGetPrefix in tess-default/tess-customer.properties.

 The default value for that property is /wily/cem/tim/mod_python/timfiles.

 This is used for listBTstats, listDefects and listEvents operations.

 

 The result is this error in the MOM/Tess log: 

Manager.com.timestock.tess.services.tim.TimIo] http://10.10.10.110:80/ca/apm/tim/mod_python/timfiles/listEvents: HTTP response: 404 Not Found 

 

Environment:
APM 10.5.x releases. This was found in APM 10.5.1 & 10.5.2.
Cause:

 An apparent bug -- tim.urlGetPathPrefix in com.wily.apm.tess_10.5.2.jar is incorrect. It doesn't match tess-default.properties, which has a parameter called, "tim.urlPathGetPrefix." 

 

 

 

Resolution:

 The workaround is using urlGetPathPrefix instead of urlPathGetPrefix in tess-default.properties/tess-customer.properties to match the coded property.

Additional Information:

This is targeted to be fixed in APM 10.7. Support can track the status of DE307141 or US403714.