Problem installing PTF, apply fails but no obvious error messages.

Document ID : KB000046497
Last Modified Date : 14/02/2018
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Symptoms:

Trying to install RO83736 ptf 158 for CA XCOM DATA TRANSPORT R11 for AS/400 i5/OS but the application of the ptf is unsuccessful. 

Cause:

In the log are messages showing an authorization problem for makeca, makeclient and makeserver.

Resolution:

The owner of those scripts is 'QSECOFR' and the group is 'xcomadm' so the user being used to do the install of the ptf needs to have the proper authority to be able to use those scripts.

Additional information:

Instructions for applying the ptf can be found in the accompanying readme:

ftp://ftp.ca.com/pub/xcom/xcomas4r/P158/XCAS4R_P158_PTF_readme.htm