Problem: e2e_appmon probe - scripts previously running fine moved to Win 2012 now return -5 error code "Unable to start (No response from e2e_starter)" alarm

Document ID : KB000039013
Last Modified Date : 14/02/2018
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Symptoms: 

e2e_appmon probe - scripts previously running fine on Windows 2008 R2 moved to Win 2012 R2 now return -5 error code "Unable to start (No response from e2e_starter)" alarm

The scripts may appear to run fine but then produce the error code.

Environment:  

Windows 2012 R2 observed on UIM 8.3.1 with e2e_appmon probe version 2.24

Cause: 

Seems to be caused by LUA scripts not enabled on Windows

Resolution/Workaround:

In the Windows registry editor verify the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\EnableLUA = 0