Primary and secondary SpectroServer crash during Online Backup

Document ID : KB000097336
Last Modified Date : 22/05/2018
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Issue:
Customer informed that the scheduled Online Backup crashes sometimes the primary and all the time the secondary SpectroServer.
Environment:
DSS,
Fault Tolerant,
Spectrum 10.2.3
Resolution:
The SE team informed, that they could see in the crash dump file (*.mdmp), that the last action was a LLDP discovery from devices, which seem to have caused the issue of the crash.
There is a debug patch for Spectrum 10.2.3 available, which is called Spectrum_10.02.03.D351. D351 has a potential fix in it and it solved the issue at customer site.
Online Backup is running and no SpectroServer crashes since.
Additional Information:
If you can see the same issue, please open a support case and ask for Spectrum_10.02.03.D351.