Preventing Policy Manager from disconnecting from the CA API Gateway.

Document ID : KB000010205
Last Modified Date : 14/02/2018
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As an administrator or developer, sometimes you may work on different things, and when you come back to Policy Manager, the Policy Manager may have already disconnected from CA API Gateway, then you may have to login again. That's because, for security reasons, Policy Manger will automatically disconnect from the Gateway after a set idle time. It's 30 minutes by default. But you may want to increase the time of idle.


1. In Policy Manger, navigate to menu "File" > "Preferences" and set "Inactivity Timeout" value to 0

2. Navigate to menu "Tasks" > "Users and Authentication" > "Manage Administrative User Account Policy" > set "Gateway Session Expiry" to a value you prefer (1~1440 minutes)

For older version of CA API Gateway (9.0 or below), the menu path should be "Tasks" > "Manage Account Polices" > "Manage Administrative User Account Policy"

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