Pressing F3 in OWB throws error "Encountered while executing command"

Document ID : KB000006565
Last Modified Date : 14/02/2018
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Issue:

Pressing F3 in OWB throws error "Encountered while executing command". This issue is observed to be happening for users who are using Windows 10 operating system. 

Steps to reproduce:

  1. Open OWB in a Windows 10 machine. 
  2. Click F3 to open the Gantt editor.
  3. Click OK to accept. 

(Perform Steps 2 and 3 as many time as you need to get the error) 

Expected Results: The Gantt editor opens as a new pop-up window 

Actual Results: Error message pops up saying "Encountered while executing command" 

 

Environment:
CA PPM 15.1
Cause:

Due to defect DE33362.

Resolution:

The PPM development team has worked on this issues and confirmed that the problem will be fixed in CA PPM 15.3.