Prerequisites for updating OS Patch on CA Spectrum Installed Server

Document ID : KB000011855
Last Modified Date : 14/02/2018
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Introduction:

Prerequisites for updating OS Patch on CA Spectrum Installed Server.

Question:

What are the Prerequisites for updating OS Patch on CA Spectrum Installed Server?

Environment:
All CA Spectrum Environments.
Answer:

1) SpectroSERVER Should be GRACEFULLY shutdown.

 

2) Make sure all services related to CA Spectrum are stopped (Example: Spectrum Tomcat/ProcessD/Apache Tomcat & SIA)

 

3) Take backup of the Databases (in case any issues we can restore the respective backup)

> SpectroSERVER Database -SSDB backup(Models & Catalogs)

https://docops.ca.com/ca-spectrum/10-1-and-10-1-1/en/administrating/database-management/spectroserver-database-maintenance/ca-spectrum-database-tools/ssdbsave

> Events Database-DDMDB(MySQL data holds Events details)

http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1071681.html?intcmp=searchresultclick&resultnum=2

&

https://docops.ca.com/ca-spectrum/10-0/en/installing/install-report-manager/maintenance-and-troubleshooting/reporting-database-management

> Reporting Database Backup

https://docops.ca.com/ca-spectrum/10-0/en/installing/install-report-manager/maintenance-and-troubleshooting/reporting-database-management

 

4) Take backup of the directories and Snapshot of the VM or clone of the server if possible.

 

5) If it’s a DSS or FT, start with the Secondary Server or Location Server. This way if there are any problems, we can work to resolve those on the secondary boxes.

Additional Information:

For Linux make sure the required 32bit and 64bit libraries are available in the system. (Please refer the document: TEC1947907)