PPM Gantt Error: "Unable to initialize embedded module for Gantt. Use the refresh icon to complete the module initialization."

Document ID : KB000107808
Last Modified Date : 12/09/2018
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Issue:
This error message might be encountered on several scenarios when users are trying to open the Gantt view in CA PPM.

STEPS TO REPRODUCE 

Scenario 1 
1. Home 
2. Project 
3. <Project_1> (choose any project)
4. Open in Scheduler - PPM GANTT 
5. Error message is displayed  "Unable to initialize embedded module for Gantt. Use the Refresh icon to complete the module initialization." 
6. After the refresh the page was clicked the PPM GANTT is opened. 

Scenario 2 
1. Home 
2. Project 
3. <Project_1> (choose any project)
4. Task 
5. Open in Scheduler - PPM GANTT 
6. Printable View 
7. Error message is displayed  "Unable to initialize embedded module for Gantt. Use the Refresh icon to complete the module initialization." 
8. After the refresh the printable view is opened. 

Expected Results: On both scenarios those Gantt's view should be opened without refresh pages.

Actual Results: The following error message is displayed: Unable to initialize embedded module for Gantt. Use the Refresh icon to complete the module initialization.
 
Environment:
Clarity 15.4.1
IE 11.547.16299.0
Cause:
This case is caused by: DE41364
Resolution:
After DE41364 viewing reviewed by SE (Sustaining Engineering), the issue reported under Defect DE41364 is not considered as a defect:

The error message indicates that the modules have not finished loading and provides instructions to refresh.  There is no loss of loaded modules once it fully loads.  The message is there to indicate that it does not load all the modules and the user is able to continue by refreshing the load.  We know that this issue can happen and that is why the message appears.  We are unable to identify specific reason and this message allows the user to see that something is not loaded and allows them to continue by reloading the modules.
This is not a defect.



Also, the workaround provided in the below KB could fix the issue temporarily:
https://comm.support.ca.com/kb/error-unable-to-initialize-embedded-module-for-gantt/kb000098869