PPM - User Status changed to Locked every day

Document ID : KB000112350
Last Modified Date : 30/08/2018
Show Technical Document Details
Issue:
One user status is being set to Locked every day.

 
Environment:
All supported versions of PPM
Cause:
Custom Integration process was changing one user status to locked.
Resolution:
Customer will need to update the custom process
Additional Information:
Troubleshooting

Query the cmn_sec_users table to see when the user was updated and by who. 

Look for jobs/processes run during that time.