PostgreSQL MCS Monitoring profile is greyed out

Document ID : KB000006560
Last Modified Date : 14/02/2018
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Issue:

I'd like to use the PostgreSQL monitoring profile, however when I go to select it, it is greyed out. 

"Profile Type unavailable because the jdbc_response probe is not in the local archive, does not have a valid license, or is missing other dependencies." 

 

I have put the jdbc_response probe onto the hub's archive, I have restarted the MCS probe, I have restarted the USM portlet webapp. 

I can't see any dependencies that are missing. 

What is the correct process to enable this profile? 

Environment:
UIM 8.5.1Want to use MCS with PostgreSQL profile
Cause:

jdbc_response 1.25 is needed. 

 

 

Resolution:

There is a note in the documentation that jdbc_response 1.25 is needed.

Probes You Can Configure with the Monitoring Configuration Service:

...

jdbc_response v1.25 (for the PostgreSQL profile type) 

...

The jdbc_response probe is controlled released. 

  • Please try to download this version : http://support.nimsoft.com/Files/Archive/00189/jdbc_response-1.25.zip 
  • deploy on the archive 
  • And then to the robot. 
  • Try to configure again