Posted timesheet hours in PPM show as Unsubmitted 0 hours in Mobile Time Manager app

Document ID : KB000017912
Last Modified Date : 14/02/2018
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Description:

When using the Mobile Time Manager (MTM) smart-phone application, the posted timesheet hours show as zero unsubmitted hours.

Steps to Reproduce:

  1. In the CA PPM application, submit, approve, and post time for a timesheet user
    The week shows 40 hours POSTED
  2. Login as an administrator user on a device that has the MTM application installed
    Review Timesheets, Unsubmitted, scroll to timesheet user for the specific time period

Expected Result: Application shows 40 hours posted for the time period

Actual Result: MTM shows 0.00 hours are unsubmitted ; it does not indicate the 40 hours posted

  

Solution:

WORKAROUND:

None.

STATUS/RESOLUTION:

CLRT-74129
Resolved in Clarity 13.2.0 Generic Patch. Reference TEC599354  
Resolved in Clarity 13.3.0 Generic Patch. Reference TEC605767  
Resolved in CA PPM 14.1 - iOS Build: MTM v1.2 , Android Build: MTM v1.2.1