Post Preservation going into loop when going to the Cookie Provider

Document ID : KB000046968
Last Modified Date : 14/02/2018
Show Technical Document Details

Issue :

- Running Web Agent, the POST redirect to the Cookie Provider
  never ends and the post preservation page is kept in the
  browser. I'm running 2 Virtual Hosts in Apache, and the Web
  Agent protects both Virtual Hosts.

  Because there's only 1 Web Agent, I have configured only 1
  ACO for which I set no value for the CookieDomain. I've defined
  also the CookieProvider to the url of the second Virtual Host.
 
  So why is the browser stalling on the post preservation page ?

Environment :

  - Web Agent 12.52SP1;
  - Policy Server 12.52SP1;

Cause :

The Cookie Provider should have a CookieDomain defined and also, the Web Agent
acting as a Cookie Provider shouldn't have the CookieProvider ACO parameter defined.

Resolution :

  The solution would be to separate in 2 Web Server instances, running 2
  separate Web Agent instances and configuration.

  If the Cookie Provider Domain and the Web Agent domain are the same, then you
  don't need a Cookie Provider.