Portal Sync issue.

Document ID : KB000009298
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

The customer is trying to enroll a GW cluster to the portal but we see this issue in the logs. 

They get these two warning all the time. 

Can you help me to determine what causes these warnings : 

For example what does" No encapsulated assertion config found with GUID 4338292f-e9cf-458d-97b0-f10e884d4072. Exception caught! " refers to? 

GW is 9.2 and portal is 4.2 

2018-01-31T12:02:00.053+0100 INFO 143 com.l7tech.server.policy.assertion.ServerAuditDetailAssertion: -4: Portal Applications sync COMPLETED 
2018-01-31T12:02:00.074+0100 INFO 143 com.l7tech.server.policy.assertion.ServerAuditDetailAssertion: -4: ose-encass 
2018-01-31T12:02:00.074+0100 INFO 143 com.l7tech.server.policy.assertion.ServerAuditDetailAssertion: -4: ose-encass 
2018-01-31T12:02:00.075+0100 INFO 143 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${at} is equal to true 
2018-01-31T12:02:00.075+0100 INFO 143 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${at} is equal to true 
2018-01-31T12:02:00.075+0100 INFO 143 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${rft} is equal to true 
2018-01-31T12:02:00.075+0100 INFO 143 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${rft} is equal to true 
2018-01-31T12:02:00.075+0100 INFO 143 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${ac} is equal to true 
2018-01-31T12:02:00.075+0100 INFO 143 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${ac} is equal to true 
2018-01-31T12:02:00.075+0100 INFO 143 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${oauth2_client_id_lifetime_m} is greater than 0 
2018-01-31T12:02:00.075+0100 INFO 143 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${oauth2_client_id_lifetime_m} is greater than 0 
2018-01-31T12:02:00.075+0100 WARNING 143 com.l7tech.server.policy.assertion.ServerEncapsulatedAssertion: 4: Invalid Encapsulated Assertion Config: No encapsulated assertion config found with GUID 4338292f-e9cf-458d-97b0-f10e884d4072. Exception caught! 
2018-01-31T12:02:00.075+0100 WARNING 143 com.l7tech.server: Executing background policy for scheduled task Portal Sync Application 
2018-01-31T12:02:00.109+0100 INFO 142 com.l7tech.server.policy.assertion.ServerAuditDetailAssertion: -4: Tenant Policy Template Sync completed 

_________________________________________________ 
2018-01-31T12:12:00.066+0100 WARNING 143 com.l7tech.server: Executing background policy for scheduled task Portal Sync Application 
2018-01-31T12:12:00.080+0100 INFO 151 com.l7tech.server.policy.assertion.ServerAuditDetailAssertion: -4: ose-encass 
2018-01-31T12:12:00.080+0100 INFO 151 com.l7tech.server.policy.assertion.ServerAuditDetailAssertion: -4: ose-encass 
2018-01-31T12:12:00.081+0100 INFO 151 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${encodedApis} is equal to ${prevApi.mainpart} (case sensitive) 
2018-01-31T12:12:00.081+0100 INFO 151 com.l7tech.external.assertions.jsonschema.server.ServerJSONSchemaAssertion: 9130: JSON Schema validation failure. $.apis: is missing and it is not optional 
2018-01-31T12:12:00.081+0100 WARNING 151 com.l7tech.server.policy.assertion.ServerAuditDetailAssertion: -5: Invalid sync response 
2018-01-31T12:12:00.081+0100 INFO 151 com.l7tech.server.policy.assertion.ServerAuditDetailAssertion: -4: {} 
2018-01-31T12:12:00.081+0100 INFO 151 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${resId} is not empty (case sensitive) 
2018-01-31T12:12:00.081+0100 INFO 151 com.l7tech.external.assertions.comparison.server.ServerComparisonAssertion: 7101: Comparison did not match: ${showPolicy} is equal to true (case sensitive) 
2018-01-31T12:12:00.081+0100 WARNING 151 com.l7tech.server: Executing background policy for scheduled task Portal Sync API 

Environment:
Portal : 4.2Gatway : 9.2
Cause:

It is an optional assertion(Portal API Key Count) for newer gateways.

Resolution:

It is an optional assertion(Portal API Key Count) for newer gateways. Since it is running 9.2 we get this error, This warning can be ignored.