Portal - inspection view empty despite txn count > 0

Document ID : KB000074870
Last Modified Date : 27/03/2018
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Issue:
We are using postman to send request to the Virtual Service.  One of our request has a file in the request body. When this file is plain text (or xml), the inspection view shows all the matching and request event details,  but when this file is a binary (as .zip, docx), the inspection view is blank.  No data is displayed 
Environment:
Devtest 10.1
Resolution:
Please open a ticket with CA support, we have a patch for this issue. 
Additional Information:
please refer to DE345220