Portal: Failed to get the list of profiles

Document ID : KB000007714
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

After a system reboot, when I am in the Portal Connection Profiles page, I get the following error message: Failed to get the list of profiles.

 

Environment:
CA Test Data Manager (TDM)- Portal
Resolution:

The most common resolution for this issue is to restart the TDM Portal Service. 

Additional Information:

If you experience any further issues, please open a support case by going to https://www.ca.com/us/services-support/ca-support/contact-support.html.