Policy Server returns in network traces Unknown CA (48) when trying to connect in LDAPS.

Document ID : KB000007674
Last Modified Date : 14/02/2018
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Running Policy Server, this one cannot connect to the Active Directory 

User Store myactivedirectory.mydomain.com using SSL when the 

connection is configured for LDAP NameSpace 


When I review the network traces, the Policy Server reports that it doesn't find the CA certificate in its cert8.db 




1627.25961610.64.232.1110.17.24.11TLSv161Alert (Level: Fatal, Description: Unknown CA) 

Arrival Time: Jun 20, 2017 12:58:37.127597000 W. Europe Daylight Time 

Version: TLS 1.0 (0x0301) 

Description: Unknown CA (48) 


How can I solve this ?

Policy Server 12.52SP1CR06 on Windows

A Policy Server internal problem by initialization of the cert8.db causes this issue.


The fix for this issue will be available in 12.52SP1CR09. When this version will be available, upgrade to that one.