Policy Server Management Console Fails to Launch

Document ID : KB000105811
Last Modified Date : 09/07/2018
Show Technical Document Details

The Policy Server Management Console is failing to launch.  If launched from the Start menu, a window very briefly flashes, then nothing.  If launched from the command line, the following error occurs:

Error occurred during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object

Something is wrong with the java environment and the batch file is terminating before the smconsole code is called.
Removing and reinstalling java resolved the problem.