Policy Server installation has been failed.

Document ID : KB000005840
Last Modified Date : 14/02/2018
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Issue:

When I have tried to install Policy Server, below error is output.

HostInfo Error:
                          Status: ERROR
                          Additional Notes: ERROR - java.net.UnknownHostException: ps1.intra.nitto.co.jp: ps1.intra.nitto.co.jp: unknown error

 

Custom Action:            com.netegrity.brlib.systeminfo.HostInfo
                          Status: ERROR
                          Additional Notes: ERROR -     class com.netegrity.brlib.systeminfo.HostInfo.install() runtime exception:

Cause:

This issue is related to not being resolve hostname and IP Address.

 

Resolution:

Please correct /etc/hosts file before executing installer.