Policy Server hang and fall into a deadlock

Document ID : KB000007925
Last Modified Date : 14/02/2018
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When using Policy Server, it runs into a deadlock and stop serving requests. What we can see from pstack during hung status:


Thread 77 (Thread 0xac9bbb90 (LWP 1353)): 

..#3 0x00e1b9f3 in EnterCriticalSection(_critsection*) () from /opt/ca/siteminder/lib/libsmcommonutil.so 

#5 0x00686a39 in CSmObjDictVendor::LookupVendor(CSmObjId const&) () from /opt/ca/siteminder/lib/libsmobj.so 

#6 0x0816fb8a in CSmAgentIdentity::FetchDevice() () 

#7 0x0816ed71 in CSmAgentIdentity::SetAgentIdentity(CString&, int, CString&) () 


Policy Server R12.52 SP1 CR01 on RHEL 5.11

This issue is fixed in R12.52 SP1 CR06:



> Policy Server hangs when connection limit is exceeded