Policy Engine terminates unexpectedly

Document ID : KB000105526
Last Modified Date : 06/07/2018
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Issue:
The CA Data Protection Policy Engine Service "WgnPESV64" process crashes while processing RTF (Rich Text Format) files using Rich Edit Controls.
 
Environment:
CA Data Protection 15.2 Policy Engine running on windows 2012 R2
Cause:
The root cause of the issue was Committed memory increasing continuously when calling TxSendMessage method of ITextHost interface of msftedit.dll
Resolution:
FIX:RO96348 (incorporating Server_15.20_HF075, Server_x64_15.20_HF076, Client_15.20_HF077and Client_x64_15.20_HF078) has been released to address this issue.

The following binary files are updated in the fix.

common\WgnText.dll - 15.20.4621.0 - 29-May-2017
common64\WgnText.dll - 15.20.4621.0 - 29-May-2017

FIX:RO96348 is available to download from the CA Support Portal (https://support.ca.com)
Additional Information:
Orchestria, Orchestria APM, Oechestria EPM, CA DLP and CA DataMinder are previous brand names for the product known as CA Data Protection