Policy Manager 9.x scaling fonts issues in Windows 10

Document ID : KB000110265
Last Modified Date : 10/08/2018
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Introduction:
Users having installed Policy Manager 9.x in Windows 10, may face issue where fonts are wrongly scaled and overlapped (see example below)

User-added image
User-added image

The problem lies in the way the application handles Windows high DPI scaling at runtime.
Environment:
CA API Gateway
Affected component - Policy Manager 9.x
Instructions:
 Workaround:
  • Right-click the 'CA API Gateway Policy Manager.exe' in explorer
  • Select properties
  • Select the Compatibility tab
  • Click the 'Change high DPI settings' button
  • Check the 'Override high DPI scaling behaviour' checkbox
  • Select 'System' in the dropdown select box under this checkbox
  • Click OK, and then Apply buttons
  • Start the Policy Manager