CA Performance Management Data Collector ActiveMQ Errors

Document ID : KB000095039
Last Modified Date : 08/05/2018
Show Technical Document Details
Issue:
One of the  CA Performance Management 3.2 Data Collectors is showing the following error messages in the activemq.log:

2018-01-10 06:40:14,209 | WARN | Transport Connection to: tcp://127.0.0.1:37476 failed: java.io.EOFException | org.apache.activemq.broker.TransportConnection.Transport
| ActiveMQ Transport: tcp:///127.0.0.1:37476@61616

Also we are seeing the following in the karaf.log:

2018-01-10 06:34:41,834 | WARN | eThread-thread-1 | ReliableProxyProcessor |
stributed.ReliableProxyProcessor 49 |184 - com.ca.im.item-repository.impl - 3.2.0.RELEASE-201 | | Timeout:
Response wait time out after 30000 ms

We would like to know if these messages cause any data loss.
Environment:
CA Performance Management 3.2
Cause:
When a connection is inactive for 30 secs, ActiveMQ closes it. A new one will be created when needed. 
It really is an issue only If we're not getting polled data, or Data Collector is not getting polling/irep updates,
meaning it’s failing to open the connections. 
Resolution:
The messages are warnings and will not cause data loss and may be in conjunction with other messages it can.
Incase you are seing data loss please log a case with CA Support.