Planned deployments are not working - Authentication Error

Document ID : KB000084921
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 7

Error Message :
Authentication Error. Username or password is not correct

When a future execution is set up, the system fails to ask the user for the password to execute the workflow and so the above error message is displayed.

Entire error message:
2017-04-13 13:58:02,237 [129(AUTOMIC/100)] INFO  RM.PeriodicTasks - Waiting executions found. Number of executions: 12017-04-13 13:58:02,627 [37-RM.JobQueue(AUTOMIC/100)] ERROR RM.AUTH - Error opening login scope.Ventum.Bond2.Exceptions.BusinessRuleViolationException: Authentication Error. Username or password is not correctat Ventum.Bond2.Services.Impl.AuthenticationService.OpenLoginScope(String user, String pwd, LoginOption loginOption) in E:\BuildAgent\work\bondrelease\7.0.1.2@12.0.1\Projects\Ventum.Bond2.Services.Impl\Services.Impl\AuthenticationService.cs:line 182


 
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: Scheduling future execution does not prompt the user for a password, therefore the execution fails because of an authentication error when triggered by the system.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Release Manager 7.0.2 - Available
Release Manager 8.0.0 - Available
Additional Information:
Workaround :
N/A