Physical Memory metrics not recognized for Riverbed device in snmpcollector probe

Document ID : KB000006314
Last Modified Date : 14/02/2018
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Issue:

Physical Memory metrics not recognized for Riverbed device in the snmpcollector probe.

In the below image, Swap Memory is displayed under Physical Memory - It is an incorrect behavior.

Riverbed_snmpcollector_331.png

Environment:
- snmpcollector v3.XThe problem has been identified with Riverbed devices, but could be identified with a device which uses UC Davis MIB based certification to represent Physical Memory metric.- snmpcollector v2.26 does not have this problem.
Cause:

Undetermined. We are investigating the cause of the problem.

Resolution:

1.       Deactivate snmpcollector 3.31

2.       Revert back 6 xml files of <UIM>/probes/network/snmpcollector/VendorCertifications/snmp-ucdavis-*.xml with the same files of 2.26

3.       Activate snmpcollector 3.31

4.       Run Force component re-discovery against Riverbed profile.

 

Force_Component_Rediscovery.png

Additional Information:

Please contact Technical Support if you don't have 6 xml files in v2.26