PHP Error while trying to install SAM

Document ID : KB000074860
Last Modified Date : 02/05/2018
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Question:
While installing Software Asset Manager I get the following PHP Error when doing a check installation: no application. error: [asp_exception_handler(): failed. error: uncaught exception: 0: Call to undefined function openssl_random_pseudo_bytes()
Answer:
Verify all settings in the php.ini file are correct.
Check the settings in the PHP section of the installation guide. Verify all values in the php.ini file match the guide.
Also, verify the semicolon is removed from the beginning of the line to uncomment the line.