Permisson to Quiesce

Document ID : KB000016197
Last Modified Date : 14/02/2018
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Question:

I've installed CAWA 12 SP1 on Windows 2012 Platform.

I would like to know wich is the prermission to use to "quiesce" an agent, for users that belong to Oper Group.

 

When I try to perform the "quiesce", I can see the following error message  "Unable to process your request. Ensure you have adequate security privileges."

 

Answer:

The solution is to configure the following permissions in that group : 

 

CMD.APPCMD* ->ALLOW 

 

STATUSMSG.* ->ALLOW 

 

STATUSMSG.AGENT_STATUS -> ALLOW 

 

STATUSMSG.QUIESCE_STATUS -> ALLOW