Performance Tuning Parameters for Service Catalog
Document ID : KB000009714
Last Modified Date : 27/07/2018
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Introduction:

This document provide some guidelines and suggestions to help improve the performance for CA Service Catalog
Instructions:

Following is the recommendation for fine tuning the Service Catalog 

 
PARAMETERSetting Units
Tomcat Threads800number
Tomcat connection timeout1000000milliseconds
Java initial Heap Size512MB
Java maximum Heap Size2048MB
Connection Pool Size300  

 File Location for the above modifications 

Java Heap

Viewservice.conf located in USM_HOME\view\conf

Tomcat

Server.xml located in  USM_HOME\view\conf

Connection pool

Config.properties located in USM_HOME 

 
Additional Information:

The Maximum heap size for Java could be 1/4 of the physical memory on the server assuming that the Service Catalog is the only application installed on the server 

The information in this article has been included in our product documentation. You can find further details here:

https://docops.ca.com/ca-service-management/14-1/en/using/service-catalog-management/best-practices-for-service-catalog-management/best-practices-foundation

Recommendations for 14.1.05 and later:

https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1-05/post-install-tasks-for-ca-service-management-14-1-05/post-install-steps-for-ca-service-catalog-14-1-05

Recommendations for 17.1 and later:

https://docops.ca.com/ca-service-management/17-1/en/troubleshooting/troubleshooting-ca-service-catalog/ca-service-catalog-performance-tuning