Performance Manager is not discovering interfaces

Document ID : KB000106174
Last Modified Date : 12/07/2018
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Issue:
No interfaces are being polled after integration of Spectrum with Performance Management.
Cause:
The Network Interface Monitoring Profile is not assigned to a collection that contains the devices in question.
Resolution:
To add the Network Interface Monitoring Profile to a Collection you...

1. In CAPC navigate to Administration > Monitored Items Management > Monitored Devices
2. In the left frame click the Monitoring Configuration drop down then click Collections
3. Select a Collection you wish to edit (Like All Manageable Devices) then in the bottom of the screen click Manage
4. In the left frame find Network Interface and move it into the right frame and click Save

At this point a Metric Family update will begin and within 10 - 15 minutes you should begin to see data for the new interfaces.