Performance issues encountered within ECC when building the Service Catalog menu items

Document ID : KB000087832
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 11

Error Message :
N/A

The following performance issues have been seen when using the Enterprise Control Center (ECC) in early v11 releases:
  • when opening the Service Catalog | Catalog
  • switching between different folders/objects in the Service Catalog | Catalog
  • when creating a symbolic link under Favorites
Also, loading and navigating inside the Service Catalog is slow.

 
Cause:
Cause type:
Defect
Root Cause: Performance issues when opening the Service Catalog | Catalog, switching between different folders/objects in the Service Catalog | Catalog and also when creating a symbolic link under Favorites.
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automic Web Interface 12.0.0 - Available
Enterprise Control Center 11.2.2 – Available
Additional Information:
Workaround :
N/A