PeopleSoft Agent on Linux becomes inactive if you double-click on Report(REP) on the directory tab before the report is ready

Document ID : KB000088090
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
U02000050 The interface version 'rs' for message '
The PeopleSoft Agent on Linux becomes inactive if the report (REP) is chosen from the directory tab while the job is still active.
The entry in the agent log is:

 
U02000050 The interface version 'rs' for message '<?xml' is not supported.

After the KEEP_ALIVE time the agent automatically reconnects to the Automation Engine.

 
Environment:
OS: Linux
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: PeopleSoft Agent on Unix can not download and display report files that are "On Agent".
Resolution:

New PeopleSoft Agent available as of SP1 (version 12.0.1).

The newer Java-based Agent is built using a different technology than previous C-based versions and provides more functionality than the older C-based Agent.

Update to a fix version listed below or a newer version if available.



Fix Status: Released

Fix Version(s):
Component: Agent Peoplesoft

Automation Engine 12.0.1 - Available
Additional Information:
Workaround :
Do not double click the report (REP) on the directory tab.