PATH_FILE_COUNT in combination with FILE_CHANGED remains forever in status "checking"

Document ID : KB000089521
Last Modified Date : 14/04/2018
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Issue:
PATH_FILE_COUNT in combination with FILE_CHANGED remains forever in status "checking"
Resolution:

Symptoms

Event object remains in status "checking" forever.


Cause

PATH_FILE_COUNT = 1 used together with FILE_CHANGED, and the interval of FILE_CHANGED is set below 1 Minute.


Resolution

Set the FILE_CHANGED timer equal or above to 00:01:00 and the EVENT object will work as expected. This is function by design. A warning message for users will be implemented in upcoming versions.