Patching/upgrading UVMS is failing

Document ID : KB000085720
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
 --> ("y" to continue, "n" to abort procedure)? y 
grep: /tmp/univiewer_server_6.4.41_all_unix/./tools/patch.data: No such file or directory 

#-------------------------------------------------- 
# ---> ERROR: 
# ------------------------------------------------- 

-----> Invalid patch data: Fix name is missing. 

#-------------------------------------------------- 
# Procedure aborted. 
# ------------------------------------------------- 

Error during procedure, check log file 
Patch log file is /opt/universe/univiewer_server/lnx666_MgtServer/data/temp/20009_orsyp_patch.log 

Patch level detected:Univiewer Management Server 6.4.01
Product Version: Dollar.Universe 6.4.01

Description :During the upgrade of UVMS from a previous version using option "P", it aborts giving error messages as described below
Environment:
OS: Linux
Cause:
Cause type:
Configuration
Root Cause: The "P" option is dedicated for specific "patch", for the standard upgrade, the correct option is 'u".
Resolution:
Instead of using option "P" the correct option to run the upgrade kit is "U" for upgrade

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.4.01
Additional Information:
Workaround :
N/A