Password being required when new user id is created for Web Viewer new folder/folder set

Document ID : KB000115366
Last Modified Date : 25/09/2018
Show Technical Document Details
Issue:
We created a new folder/folder set for CA Output Management Web Viewer 11.5 in the Admtool. When we tried to create the new user id to be used to access the profile, we were prompted for a password. It will not let us bypass the requirement. However, none of our other builds have passwords.
Environment:
MS Windows Server
Cause:
Passwords for single-user access are required. Passwords for multiple user access are optional.
Resolution:
Specify a generic userid.  It does not require a password, but you can specify a full name.
Additional Information:
See the CA Output Management Web Viewer Administration Guide r11.5  Pages 48 & 51