Introduction:
After Installing Process Automation (PAM) 4.3 I see the following error and PAM will not start successfully:
2016-06-27 09:49:01,333 ERROR [com.optinuity.c2o.persistence.RuntimeDBHibernateSessionHandler] [ommanderManager] Failed to create Hibernate session
org.hibernate.InvalidMappingException: Could not parse mapping document from resource ActivityInstanceDetails.hbm.xml
016-06-27 09:49:01,337 ERROR [STDERR] [ommanderManager] org.hibernate.InvalidMappingException: Could not parse mapping document from resource ActivityInstanceDetails.hbm.xml
2016-06-27 09:49:01,357 ERROR [com.optinuity.c2o.commanderclient.CommanderManager] [ommanderManager] Error in recovery of Commander document types : org.hibernate.InvalidMappingException: Could not parse mapping document from resource ActivityInstanceDetails.hbm.xml
2016-06-27 09:49:43,656 ERROR [com.optinuity.c2o.persistence.RuntimeDBHibernateSessionHandler] [ Timer-8] Failed to create Hibernate session
org.hibernate.InvalidMappingException: Could not parse mapping document from resource ActivityInstanceDetails.hbm.xml
2016-06-27 09:49:43,657 ERROR [com.optinuity.c2o.agenda.C2OAgendaInterpreter] [ Timer-8] Failed to build list of tasks for the day; will retry if master
org.hibernate.InvalidMappingException: Could not parse mapping document from resource ActivityInstanceDetails.hbm.xml
016-06-27 09:50:25,994 ERROR [com.optinuity.c2o.persistence.RuntimeDBHibernateSessionHandler] [eportingManager] Failed to create Hibernate session
org.hibernate.InvalidMappingException: Could not parse mapping document from resource ActivityInstanceDetails.hbm.xml
Question:
How can I resolve the ActivityInstanceDetails.hbm.xml error?
Environment:
Windows
PAM 4.3
Answer:
4.3 HF1 has been recreated that fixes this issue. The 4.3 HF1 fix is not GA at this time and unavailable for direct download from support.ca.com. Please open a case with support who can immediately upload the fix which will correct the issue.
https://communities.ca.com/thread/241736328
https://wiki.ca.com/display/CATPA43/CA+Process+Automation+r4.3+Hot+Fix+01