Service Manager's Parameter restart_limit not work correctly – switch off restart not possible

Document ID : KB000084959
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
The Parameter restart_limit of the Service Manager doesn’t work correctly.
It is not possible to switch off automatic restarts of abended processes controlled by the Service Manager.
 
For example restart_limit=(60,0) doesn’t switch off automatic restarts of processes, even the second value – 0 – means the number of restart attempts.
In cases where zero restarts are defined, no restart attempt should be done, but the Service Manager did them anyway:


20151117/135514.732 - U00022000 Programm Automic ServiceManager Version '11.1.1+build.460' (Changelist '6752883') gestartet. 
20151117/135514.732 - ------------------------------------------------------------------------------------- 
20151117/135514.732 - [GLOBAL] 
20151117/135514.732 - restart_limit=(60,0) 
20151117/135514.732 - ------------------------------------------------------------------------------------- 
20151118/145200.847 - U00022022 Der Prozess 'UC4INT WP6/UC4 DWP-Server [UC4INT#WP006] - 11 Connections' wurde beendet, Exitcode='0(6)'. 
20151118/145200.847 - U00022038 Das Service 'UC4INT WP6' wird in '60' Sekunden automatisch gestartet. 
20151118/155614.487 - U00022022 Der Prozess 'UC4INT WP5/UC4 DWP-Server [UC4INT#WP007] - 11 Connections' wurde beendet, Exitcode='0(6)'. 
20151118/155614.487 - U00022038 Das Service 'UC4INT WP5' wird in '60' Sekunden automatisch gestartet. 
20151118/170204.641 - U00022022 Der Prozess 'UC4INT WP10/UC4 DWP-Server [UC4INT#WP009] - 11 Connections' wurde beendet, Exitcode='0(6)'. 
20151118/170204.641 - U00022038 Das Service 'UC4INT WP10' wird in '60' Sekunden automatisch gestartet. 
20151118/170204.720 - U00022022 Der Prozess 'UC4INT WP9/UC4 DWP-Server [UC4INT#WP011] - 11 Connections' wurde beendet, Exitcode='0(6)'. 
20151118/170204.720 - U00022038 Das Service 'UC4INT WP9' wird in '60' Sekunden automatisch gestartet. 
20151119/161556.742 - U00022022 Der Prozess 'UC4INT WP4/UC4 DWP-Server [UC4INT#WP003] - 11 Connections' wurde beendet, Exitcode='0(6)'. 
20151119/161556.742 - U00022038 Das Service 'UC4INT WP4' wird in '60' Sekunden automatisch gestartet. 
20151119/161558.049 - U00022022 Der Prozess 'UC4INT WP6/UC4 DWP-Server [UC4INT#WP006] - 11 Connections' wurde beendet, Exitcode='0(6)'. 
20151119/161558.049 - U00022038 Das Service 'UC4INT WP6' wird in '60' Sekunden automatisch gestartet. 
20151120/100351.304 - U00022022 Der Prozess 'UC4INT WP2/UC4 PWP-Server [UC4INT#WP002] - 19 Connections' wurde beendet, Exitcode='0(6)'. 
20151120/100351.304 - U00022038 Das Service 'UC4INT WP2' wird in '60' Sekunden automatisch gestartet. 

 
Cause:
Cause type:
Defect
Root Cause: The Parameter restart_limit was not handled correctly, the second value of the parameter – the number of restart attempts – was not respected.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Service Manager

Automation Engine 11.2.1 - Available
Automation Engine 11.1.3 - Available
Additional Information:
Workaround :
N/A