PAM login page is not shown after a recent installation

Document ID : KB000008323
Last Modified Date : 14/02/2018
Show Technical Document Details

PAM login page is not shown after a recent installation.


Reviewing c2o.log file, the next message can be seen:


2017-10-13 14:46:37,585 ERROR [org.apache.coyote.ajp.AjpProtocol] [ main] Error initializing endpoint Address already in use: JVM_Bind


This error message means that Tomcat port is used by another application installed on the same PAM server, that's why login page is not displayed.


In order to change the port used by Tomcat, the next steps can be followed:

1.- Stop PAM services and edit
2.- Search for line "tomcat.connector.ajp.port" and change it for a valid port.
3.- Start PAM services again.

Additional Information:

In order to avoid port conflicts, Process Automation's Orchestrator must be installed on a server without any other application installed in it.