CA Service Management 17.1, ITPAM 4.3
The error is due to the environment being given the location of a Java Runtime (JRE) install. The application installer should be given a Java Development Kit (JDK) install.
Please download JDK install at 1.8 level. Downloads can be obtained at http://java.sun.com
Once JDK has been downloaded and installed, the application should pick up on the JDK install and proceed further.
In the above screencap illustration, the install interview display mentions to supply the location of JDK, but the error references a JRE location. Research confirms that it is a JDK that must be in place in order for the installer to complete.