PAM-CMN-1208: Hardware ID in the license does not match.

Document ID : KB000117942
Last Modified Date : 25/10/2018
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Issue:
If the license of an old PA appliance will be used on a newly deployed PAM appliance hardware ID's will not match. As a result of this, you will get the error:  PAM-CMN-1208: Hardware ID in the license does not match the appliance.
Resolution:
Request a new license for PAM to CA-Technologies by opening a support case and attach Sysinfo to the ticket.
The link below will help on how to create a sysinfo file in PAM 3.x version.
https://comm.support.ca.com/kb/how-can-i-create-the-sysinfo-file-in-pam-3-x/kb000098934