PAM Authentication on Unix Agent not working

Document ID : KB000088272
Last Modified Date : 14/04/2018
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Issue:
PAM Authentication on the Unix Agent does not work.

Error message:
20170119/111202.909 - U02000005 Job 'JOBS.UNIX.DOMAIN2' with RunID '1181189' started. 
20170119/111202.909 - U02001007 User 'automiccs\bta' is unknown or an invalid password has been provided. 
Environment:
OS: Unix
Resolution:
The issue could be a configuration in  /etc/pam.d/ucxjlx6. Normally, the following entries should be enough:
 
#%PAM-1.0
auth          include      system-auth
account       include      system-auth
password      include      system-auth

Depending on your OS and configuration of PAM, you may need to customize the /etc/pam.d/ucxjlx6 file.

However, it is always advisable to test your PAM configuration with a pamt
ester as described in the link below:

pamtester - Utility for testing pluggable authentication modules (PAM) facility (http://pamtester.sourceforge.net/)